Had my teeth cleaned for my 6-month check-up today and thought about how things have changed since I was a kid.
There have always been magazines in the waiting room, but now dentists offer some cool perks:

There’s nothing like a vacation to put you at the mercy of customer service.  It’s the best and worst of times to experience the zenith and nadir of what working people and the corporations behind them have to offer.
I’m sorry to pile on, but the nadir would have to be the airlines.  Even the security [...]